Customer Service Representative / Data Encoding
Professional call center representative with over 6 years of experience in the call center industry and over 1 year in Real estate as CSR/VA/sales. Passionate about delivering high quality customer service with a customer-centric approach to ensure customer satisfaction in every call. In depth assessment on customers’ needs to provide or up-sell solutions. Proven skills in problem solving, root cause analysis and efficiency in utilizing tools to deliver fast and accurate resolution-