Marck
Workforce Management Specialist | Workforce Service Associate | Scheduler & Fore
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
July 1st, 2026 (6 days ago)
Member Since
June 24th, 2026
Profile Description
Dedicated and results-driven Workforce Service Associate with experience in forecasting, scheduling, real-time analysis, quality assurance, customer service, technical support, and education. Skilled in workforce management tools, data analysis, reporting, and operational planning. Proficient in Microsoft Excel and capable of creating accurate reports, analyzing trends, and supporting business decisions through data. I am a hardworking and highly motivated professional who enjoys staying productive and taking on new challenges. I am flexible, adaptable, quick to learn, and willing to perform a wide range of tasks to support team and business objectives. Known for strong analytical thinking, attention to detail, excellent communication skills, multitasking abilities, and commitment to delivering high-quality results. I thrive in fast-paced environments and continuously seek opportunities to improve processes, enhance performance, and contribute to organizational success.
Top Skills
Customer Support » Customer Service
Experience: Less than 6 months
Assisted customers with billing, technical concerns, and issue resolution.
Office and Administration » Problem Solving
Experience: 1 - 2 years
Strong ability to identify issues, analyze root causes, and implement solutions.
Office and Administration » Time Managment
Experience: 2 - 5 years
Able to manage multiple tasks, priorities, and deadlines effectively.
Other Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Troubleshot internet, modem, router, and network-related issues.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Advanced Excel user with experience in data analysis, reporting, trend analysis, workforce planning, and performance tracking using formulas, pivot tables, and dashboards.
Office and Administration » Communication
Experience: 2 - 5 years
xcellent written and verbal communication with customers and stakeholders.
Office and Administration » Data analysis
Experience: 6 months - 1 year
Analyzed trends and operational data to support business decisions and process improvements.
Office and Administration » Adaptability
Experience: 1 - 2 years
Highly flexible and quick to learn new tools, processes, and responsibilities. Able to perform different roles and adapt to changing business needs.
Office and Administration » Flexibility
Experience: 2 - 5 years
Highly flexible and quick to learn new tools, processes, and responsibilities. Able to perform different roles and adapt to changing business needs.
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Evaluated customer interactions, ensured compliance with quality standards, and provided coaching and feedback to improve performance.
Office and Administration » Team Collaboration
Experience: 2 - 5 years
Worked closely with operations, training, reporting, and support teams to achieve goals.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Nicolas, Pangasinan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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