Bachelor of Science in Tourism Management graduate with experience in hospitality, customer service, coordination, and administrative support. Skilled in communicating with customers, handling inquiries, organizing schedules, managing records, and providing excellent service in fast-paced environments. Strong attention to detail, time management, problem-solving, and computer skills. Adaptable, reliable, and eager to learn new tools and processes. Able to work independently and collaboratively, with a commitment to delivering quality work and positive customer experiences. Currently seeking remote or work-from-home opportunities where I can contribute, grow professionally, and develop my skills further.
Experience: 1 - 2 years
Assisted customers through chat platforms by providing information, resolving concerns, and ensuring customer satisfaction.
Experience: 2 - 5 years
Ensured accuracy when handling bookings, documents, customer information, and administrative tasks.
Experience: 2 - 5 years
Demonstrated fast and accurate typing skills while handling chat support, data entry, email management, and administrative tasks, ensuring efficient communication and timely completion of work with minimal errors. (57WPM)
Experience: 6 months - 1 year
Entered and maintained records accurately using computer-based systems and office applications.
Experience: 1 - 2 years
Assisted customers by answering inquiries, addressing concerns, and providing quality service during my hospitality internship and customer support experience.
Experience: 1 - 2 years
Experience: 2 - 5 years
Managed multiple tasks, deadlines, and responsibilities efficiently while balancing academic, internship, and work commitments.
Experience: Less than 6 months
Experience: 2 - 5 years
Communicated effectively with guests, clients, colleagues, and supervisors through verbal, written, and online communication.
Experience: 2 - 5 years
Managed several responsibilities simultaneously while maintaining efficiency and quality of work.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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