Experienced customer service professional with a background in client support, escalation management, and administrative coordination. Proficient in communication, problem-solving, and multitasking, with a strong emphasis on delivering exceptional customer experiences.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experienced in handling customer concerns and technical issues • Worked with CRM and ticketing systems such as Salesforce, Oracle, and JIRA • Managed follow-ups and ensured proper resolution of customer cases • Comfortable handling high-volume support environments
Experience: 2 - 5 years
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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