Medical Virtual Assistant |Healthcare Ally | Clinic Front Desk | Patient Account

Conducted high-volume outbound calling, handling around 500–700 calls daily to generate leads and promote auto and home insurance products. I’m skilled at qualifying prospects by understanding their needs, budget, and eligibility, which helps create better sales opportunities. I also handle inbound inquiries, assist customers with their concerns, and schedule appointments for licensed agents. I consistently meet and exceed targets by building rapport and communicating effectively, while still following compliance guidelines and adapting my approach to suit different customers and situations.

I have 1 year and 4 months of experience in medical billing, specializing in claims submission, denial management, and timely filing compliance. I handle claim corrections, appeals, and insurance follow-ups to ensure accurate billing and maximize reimbursement. My work focuses on resolving billing issues efficiently and maintaining clean claim processing.

During my time medical billing with a strong focus on HIPAA compliance and patient data confidentiality. I ensure all billing processes, documentation, and communications follow strict privacy standards while accurately handling claims, records, and sensitive information.

With 1 year and 4 months of experience in medical insurance, specializing in claims processing, eligibility verification, and authorization checks. I regularly coordinate with insurance providers to resolve denials, confirm coverage, and ensure accurate claim adjudication. My work focuses on efficient follow-ups and proper documentation to support timely reimbursement.

Verifying eligibility of previous, current and upcoming patients is vital for smooth processing of the claim, ensuring provider gets compensated for the service rendered on time. This is what I do for the doctors bringing value to the billing department.

Denial management, specializing in analyzing denial reasons, correcting claim errors, and submitting appeals. I work closely with payers to resolve issues efficiently and ensure claims are reprocessed for appropriate reimbursement.