Hello! I'm May Vanesa Jackson.
I am a freelance Medical Billing and Accounts Receivable (AR) Specialist with 2 years experience and almost 6 years in the U.S. healthcare system, helping providers streamline their revenue cycle and improve cash flow. I specialize in managing claims, reducing outstanding AR, and maximizing reimbursements through accurate billing, efficient follow-ups, and strong denial management. My goal is to support healthcare practices in achieving financial stability while maintaining full compliance with HIPAA standards.
I provide end-to-end Revenue Cycle Management services, including data entry, claims submission, payment posting, insurance and patient follow-ups, and appeals. I am also experienced in eligibility and benefit verification, With a strong attention to detail and analytical skills, I consistently resolve claim issues, reduce denials, and ensure timely reimbursements for my clients.
My background includes years of experience in member service line and providers line services, and this allows me to communicate effectively with insurance companies, patients, and providers while maintaining professionalism and clarity. I am highly adaptable, and proficient in tools such as Microsoft Office and healthcare systems, ensuring smooth and efficient workflow integration.
I am passionate about building long-term partnerships with my clients by delivering reliable, transparent, and results-driven service. I take pride in being proactive, detail-oriented, and committed to helping healthcare providers grow their practice. If you’re looking for a dependable billing specialist who can make a real impact on your revenue cycle, I am here to help.
Experience: 2 - 5 years
customer support professional with experience handling chat, email, and voice interactions in healthcare settings. Skilled in claims assistance, insurance verification, medical records management, and discrepancy resolution using tools like Availity. Knowledgeable in billing workflows, payment posting, and HIPAA compliance, with strong data entry accuracy and documentation skills. Reliable, organized, and committed to delivering high-quality support while continuously improving expertise in medical billing and insurance processes.
Experience: 2 - 5 years
Inbound & Outbound Call Support (English) I have experience working with providers and insurance companies to ensure faster reimbursements and optimized revenue flow, while maintaining strict confidentiality and accuracy.
Experience: 2 - 5 years
HIPAA Compliance in Medical Services
Experience: 2 - 5 years
Handles customer inquiries and concerns via email with clear, professional communication.
Experience: 2 - 5 years
Ensures processes meet quality standards and regulatory requirements through regular audits and accurate documentation.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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