Lead Researcher/ Lead Generation Specialist/ Chat Support VA

Experienced in email support, delivering timely and professional responses to resolve customer issues or escalate them to the appropriate department when necessary.

I have over 2 years of experience in sales, specializing in turning cold and warm leads into qualified, ready-to-buy prospects. My approach focuses on understanding each client's pain points, needs, and goals, allowing me to present solutions that align with the value of the product or service I offer. I am skilled in building rapport, handling objections, and guiding prospects through the decision-making process. By asking the right questions and actively listening, I help potential customers clearly see how the product solves their problems. My experience has strengthened my ability to communicate effectively, nurture leads, and close deals while maintaining a positive customer experience. I am confident in working with both inbound and outbound leads and maintaining organized follow-ups to maximize conversion opportunities.

Efficient in using Keepa and SellerAmp SAS to filter, analyze, and identify high-potential products by interpreting graph data and key metrics such as BSR, Buy Box, and New Offer Count.

In my previous roles, I utilized Salesforce to organize customer data and effectively respond to customer inquiries, ensuring accurate and timely support.”

Skilled in sourcing profitable products through multiple methods, including manual sourcing, reverse sourcing, storefront stalking, and Keepa sourcing, based on client-defined criteria.