Kent
Customer Support, Technical Support, Collections specialist, Non-voice chat/email
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $3.32/hour ($800.00/month)
Bachelors degree
Last Active
June 9th, 2026 (2 days ago)
Member Since
March 8th, 2026
Profile Description
Good day,
My name is Kent Kyle and I am 26 years old. I have been in the BPO industry for almost 6 years now. I started as a technical support in Alder, a security system company and from that company, I also became the field support which includes scheduling appointment for technician visits. I moved on to becoming a customer service (travel agent) which was a non-lodging account that includes hotel reservation, airline tickets, car reservations and booking. Growth is an important factor to one's life and so I begin looking for a new experience which led me to becoming a sales representative, then becomes Collection specialist, and was transferred to billing department. After 2 years, I received an offer from Basspro becoming a supervisor tier 2 for a year. Just last year, I was offered to become a technical support advisor from Apple and d
Now, the contract ended and I am currently looking forward to the next chapter of my career.
Top Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I used this tool to basically arrange the data in orderly manner. I always want my work to be as clean and precise as possible and Excel helps me arrange everything.
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Travel Planning » Amadeus
Experience: 6 months - 1 year
Amadeus trained from my travel account experience which is basically just coding for airline tickets.
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 1 - 2 years
A platform that handles the tools from my collection, sales, and billing account experience. It also organizes data and includes CRM.
Customer Support » Technical Support
Experience: 2 - 5 years
Office and Administration » Travel Planning » GDS
Experience: 6 months - 1 year
GDS trained as an alternative tool for my travel account which handles voiding ticket, reschedule, cancellations
Office and Administration » English Proficiency
Experience: 2 - 5 years
As a graduate of Bachelor of secondary education majoring in English, I am confident enough to properly speak this language with precision as well as knows how to communicate with clients in the most appropriate way possible. This also includes knowing the diversity of the person I talked to over the phone to know how we deal with their concerns and frustration.
Customer Support » Email Support
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Baybay City, Leyte
- Tests Taken
- IQ
- Score: 107
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.