Michelle
Service Level Manager | ITSM Professional | Salesforce Data Administrator
Overview
Looking for work (0 hours/day)
at $0.00/hour ($0.00/month)
Bachelor's degree
Last Active
March 2nd, 2026 (100 days ago)
Member Since
February 18th, 2026
Profile Description
Service Level Manager and ITSM professional with strong hands-on experience in Salesforce data administration and application support. Proven in SLA management, incident, change, and release processes, and stakeholder coordination. ITIL-certified with strong expertise in production data management, QA validation and post-deployment support.
Top Skills
Marketing » CRM » Salesforce
Experience: 5 - 10 years
Detail oriented and highly experienced in data loading using MS Excel, Data Loader and Salesforce Inspector. Can investigate and fix data related issues. Salesforce user management.
Office and Administration » Microsoft Excel
Experience: 10+ years
Software » Application Performance Management
Experience: 5 - 10 years
Office and Administration » Stakeholder Management
Experience: 5 - 10 years
Other Skills
Project Management » Jira
Experience: 5 - 10 years
Customer Support » SaaS
Experience: 5 - 10 years
Office and Administration » Microsoft Word
Experience: 10+ years
Professional Services » Management Services » Software Development Project Manager
Experience: 5 - 10 years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, National Capital Region
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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