Al
CompTIA A+ Certified IT Support & Technical VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.30/hour ($640.00/month)
Associates degree
Last Active
July 20th, 2026 (3 days ago)
Member Since
February 11th, 2026
Profile Description
CompTIA A+ certified IT professional with over 9 years of experience in high-pressure, technical environments. I specialize in Tier 1 technical support, CMS data integrity, and remote troubleshooting. I have a proven track record of maintaining 99.9% accuracy in data management and financial reconciliation. My technical toolkit includes expert-level proficiency in Windows 10/11, Microsoft Office 365, Google Suite, Active Directory, Python, SQL, and C++. I am highly organized, dedicated, and seeking a work-from-home role to provide high-quality service to global clients.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Executed Tier 1 diagnostics, resolved hardware/software errors to minimize downtime, and acted as the first point of contact for technical issues and escalations.
Office and Administration » Data Entry
Experience: 5 - 10 years
Processed high-volume transactions and incident reports in a fast-paced environment, maintaining a 99.9�curacy rate over several years.
Office and Administration » English Proficiency
Experience: 5 - 10 years
Over 9 years of professional experience communicating clearly and effectively in English with US-based colleagues and patrons at a California resort.
Other Skills
Marketing » CRM » Microsoft Dynamics 365
Experience: 5 - 10 years
Highly proficient in utilizing Microsoft Office 365 for detailed incident reporting, documentation, and operational managem
Office and Administration » Data Management
Experience: Less than 6 months
Managed data integrity within a proprietary Casino Management System, CMS, ensuring 100 ?curacy in compliance reporting and reconciling $150k+ daily.
Systems Administration » Windows Administrator
Experience: 5 - 10 years
Expert in navigating, configuring, and troubleshooting Windows 10 and 11 operating systems in both enterprise environments and custom home labs
Software » Network Administration
Experience: 2 - 5 years
Maintained 50+ networked kiosks, ensuring 24/7 availability. Configured secure networks, including printer mapping and bandwidth optimization.
Software » Network Administration » Active Directory
Experience: 1 - 2 years
Experienced in managing user access, security setups, and permissions within an enterprise environment.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete, Negros Oriental
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 35%
- Influence: 24%
- Steadiness: 34%
- Compliance: 7%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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