Experienced in Salesforce CRM, Google Workspace, Microsoft Office, data entry, a

> Experience using Salesforce as a daily work tool for managing customer records, updating data, handling cases, tracking transactions, and supporting operations tasks. Familiar with CRM tools, data management, administrative support, and maintaining accurate customer information.

> Basic knowledge in IT support, troubleshooting hardware and software issues, installing applications, configuring devices, and assisting users with technical concerns. Familiar with Windows, networking basics, Microsoft Office, and remote support tools.

I have experience in data entry and administrative tasks. I am skilled in using Google Workspace such as Gmail, Google Docs, Google Sheets, and Google Drive for communication, documentation, and file management. I am organized, willing to learn, and able to work efficiently with digital tools.