Cinder Santillan
Hello,
I am writing to express my interest in the IT Support position with a strong foundation in IT infrastructure and a proactive approach to problem-solving, I am confident in my ability to contribute meaningfully to your team and support your organization's technology needs.
I manage and maintain a diverse range of systems and tools, including Microsoft Azure, Microsoft Intune, Microsoft Defender, and a Proxmox virtual environment for server infrastructure. I also oversee various cloud-based security solutions, ensuring robust protection and seamless operations across platforms
I am passionate about creating efficient workflows and maintaining thorough documentation, communication style is user-focused and empathetic and always striving to ensure that clients and colleagues feel supported.
I am excited about the opportunity to bring my technical expertise and collaborative mindset to your team. I would welcome the chance to discuss how I can support your IT operations and contribute to your team's success.
Thank you for considering my application. I look forward to the opportunity to speak with you further.
Warm regards,
Cinder Santillan
Experience: 1 - 2 years
User and Group Management, Conditional Access Enterprise, Application Integration (SSO, SAML), and Roles and Permissions Management via PIM (Privileged Identity Management)
Experience: 1 - 2 years
MS Secure Score Improvement Initiatives and Device Threat Remediation and Monitoring security alerts
Experience: 1 - 2 years
Managing RMM, Cloud-based Security tools
Experience: 1 - 2 years
Managing SASE & ZeroTrust
Experience: 1 - 2 years
Understanding Basic Security Principles, Security Tools and Platforms
Experience: 1 - 2 years
User and License Management in Microsoft 365 Admin Center, Device and App Management with Microsoft Intune
Experience: 1 - 2 years
Firewall and Access Control, Secure Network Configuration
Experience: 1 - 2 years
Troubleshooting and Technical Support, Automation and Scripting Basics, Cloud and Virtual Environment Management
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