Neco

Expert Patient Care Coordinator | Appointment Scheduling | Insurance Verificatio

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (3 days ago)

Member Since

October 5th, 2025

Profile Description

Dedicated Medical Virtual Assistant with 3+ years of experience in front-end healthcare operations at Optum Global. Expert in EHR management, patient scheduling, insurance verification, and HIPAA-compliant documentation. Reliable remote support with strong communication and attention to detail.

Overwhelmed by these Patient Care Coordinator (PCC) tasks?
• Patient Communication & Call Handling
• Scheduling & Care Coordination
• Insurance & Eligibility
• EHR & Remote Tools
• Compliance & Quality
• Productivity & Remote Work Skills
• Professional & Soft Skills

I'm tech-savvy, quick study and can learn any Software or Platforms needed to get the basic and critical tasks done.
• Iris
• DOMS
• Advocate Central
• Pharmacy Portal
• Pharmacy License Grid
• Scheduling software
• Communication tools
• EHR systems
• Card finder

Meeting Client Expectation is my default setting.
• Strict adherence to HIPAA regulations and other data protection standards
• Maintain confidential and reliable administrative support
• Adaptability to changing priorities
• Availability during key hours
• Basic knowledge of medical terminology
• Team collaboration
• Coordination between care providers to ensure continuity and reduce delays
• Anticipate challenges and proactively guide patients towards solutions
• Resolve patient concerns efficiently and advocate for patient needs
• Collaborate effectively within a health care team to support continuity of care
• Deliver compassionate, patient focused service
• Anticipate challenges and proactively guide patients toward solutions
• Demonstrate reliability, timeliness, and accountability
• Efficient scheduling and confirmation of appointments
• Engage with patients in a friendly, supportive and professional manner, ensuring they feel heard, respected, and well informed throughout their care journey

Don't wait any longer to offload your healthcare burden - reach out now!

2 quick steps to see if we're the RIGHT FIT
1. Send me a message.
2. Schedule a delivery call.

Talk Soon,
Neco



Top Skills

Experience: 2 - 5 years

Verifying patients' insurance both primary and secondary.

Experience: 2 - 5 years

As a patient care coordinator, I am scheduling delivery of patient's medications to their home address and Doctors Office for the office-based medications.

Verifying patient's account information particularly the date of birth and home address during the calls.

Other Skills

Experience: 2 - 5 years

Using google documents for files

Experience: 2 - 5 years

Update the demographic profile of the patient's account.

Experience: 2 - 5 years

Process and updates payment account. -Collect copay to pt. -Process payment bills -Process and update payment card information on their account -Ensuring pt. copay/bills paid before sending the medications to patients and Dr. Office.

Experience: 2 - 5 years

Received updates process through Microsoft Outlook

Experienced in streamlining healthcare front-end processes to improve accuracy, efficiency, and patient satisfaction.

Basic Information

Age
35
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  117
Government ID
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