Dispatcher VA | Operations Support Specialist| Customer Support Management

Overview

Looking for full-time work (8 hours/day)

at $6.22/hour ($1,184.00/month)

Bachelors degree

Last Active

June 13th, 2026 (7 days ago)

Member Since

June 26th, 2025

Profile Description

Hi, I'm Joseph, a dedicated Virtual Assistant and Customer Support Professional with experience in customer service, technical support, claims processing, operations support, and real estate outreach.

My professional background includes working with companies such as Allstate, Amazon Customer Service, Intuit QuickBooks, and Concentrix, where I developed strong communication, problem-solving, and organizational skills while supporting customers and managing time-sensitive tasks.

I specialize in:

• QuickBooks Support and Basic Bookkeeping Assistance
• Customer Service (Email, Chat, and Phone Support)
• Virtual Assistance and Administrative Support
• Dispatching and Scheduling Coordination
• CRM Management and Data Entry
• Real Estate Cold Calling and Lead Follow-Up
• Claims and Documentation Management
• Calendar and Email Management
• Microsoft Excel and Google Sheets
• Process Improvement and Operations Support

I am highly organized, detail-oriented, and proactive. I take ownership of my work, communicate effectively, and ensure that tasks are completed accurately and on time. Whether it's handling customer inquiries, coordinating schedules, maintaining records, or supporting daily operations, I strive to deliver excellent results while creating a positive experience for clients and customers.

I am always eager to learn new systems and processes and am looking for long-term opportunities where I can contribute, grow professionally, and become a reliable part of your team.

Let's work together to help your business run smoothly and efficiently!

CORE SKILLS

Bookkeeping• Dispatch Support & Coordination • Shipment Tracking • Operations Support • Driver/Broker Communication • Compliance• Appointment Scheduling • Administrative Support • Claims Documentation • Data Entry • Microsoft Excel • Google Sheets • SOP Compliance • Problem Solving • Time Management