Social Media Management | Customer Service Support |
Experience: 2 - 5 years
-Created technical reports like technical and safety data sheet of engine oils, complaint resolution reports, company profile, product catalog, quality manuals, and distributor manual.
Experience: 2 - 5 years
-Created templates design for staycation and engine oil social media content using Canva and CapCut.
Experience: 2 - 5 years
-Handled guest feedback and provided after-sales support. -Conducted product training and complaint analysis. -Collaborated with customer service and business development teams.
Experience: 2 - 5 years
-Managed social media content and postings using Canva and scheduling tools. -Responded to guest inquiries, managed bookings, and coordinated check-in/check-out procedures. -Improved online visibility through strategic content and map optimization
Experience: 2 - 5 years
-Managed Stella Staycation booking calendar -Managed my own calendar under different tasks
Experience: 2 - 5 years
I'm using ChatGPT almost everyday.
Experience: 1 - 2 years
-Utilized HubSpot CRM to track client interactions and update customer information under complaint handling process. -Used to maintain guest records
Experience: 2 - 5 years
-Monitor all the process in NetSuite starting from order to cash.
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