I am a Virtual Assistant with expertise in Sales, Customer Retention, and GoHigh

I have strong appointment-setting skills, especially in high-volume environments like real estate. I’ve successfully handled over 400 leads per day, making cold calls, qualifying prospects, and scheduling appointments with decision-makers. I’m skilled at building rapport quickly, overcoming objections, and ensuring potential clients are engaged and ready for the next step. I also have hands-on experience with various dialers, including Mojo, Nextiva, 888, RingCentral, Avaya, and more, allowing me to work efficiently across different platforms. Combined with my expertise in GoHighLevel and other CRMs, I’m able to track leads, manage follow-ups, and stay organized. My attention to detail and persistence help me set quality appointments while maintaining a professional and positive approach.

I have over 4 years of customer service experience, handling everything from retention and escalations to sales and technical support. I’m skilled at resolving complex issues, de-escalating tense situations, and preventing service cancellations by offering personalized solutions. I’ve worked across different communication channels—phone, email, and chat—and always prioritize delivering a positive customer experience. I’m also tech-savvy, with expertise in GoHighLevel and other CRM tools, which helps me efficiently manage customer data and streamline processes. Plus, with my dual-monitor setup, backup devices, and solar-powered generator, I’m always prepared to provide reliable and consistent support no matter what.

I have extensive sales experience, from cold calling and lead generation to closing deals and customer retention. I’m skilled at identifying customer needs, presenting tailored solutions, and using persuasion techniques to drive conversions. In my previous roles, I handled over 400 leads daily, successfully booking appointments and turning prospects into paying customers. I’m also experienced with upselling, cross-selling, and handling objections, always focusing on providing value while meeting sales targets. With my expertise in GoHighLevel, various dialers like Mojo, Nextiva, 888, RingCentral, Avaya, and other CRM tools, I can track pipelines, manage follow-ups, and streamline sales processes. My persistence, adaptability, and customer-focused approach allow me to consistently deliver results and drive business growth.

I have experience in social media content creation, crafting engaging posts that drive audience interaction and boost brand visibility. I’m skilled at creating eye-catching graphics, writing compelling captions, and tailoring content to fit different platforms like Facebook, Instagram, and LinkedIn. I also use tools like GoHighLevel and other automation platforms to schedule posts, track engagement, and optimize content strategies. My attention to detail and understanding of audience behavior allow me to create content that not only captures attention but also drives leads and sales.

I have experience in sales management, where I’ve successfully led teams to achieve sales targets and drive revenue growth. I’ve managed and coached sales reps, ensuring they have the tools and support they need to succeed, while maintaining a motivating environment. My focus has always been on setting clear goals, tracking performance, and analyzing data to identify opportunities for improvement. I’m skilled at developing sales strategies, managing pipelines, and optimizing workflows using tools like GoHighLevel and various CRM platforms. I also ensure that the team is aligned with the company’s vision and that customer satisfaction remains a top priority. With my hands-on experience, I’ve been able to improve sales processes, increase conversion rates, and maintain high morale across the sales team.

I have strong account management skills, where I’ve successfully built and maintained long-term client relationships by providing exceptional service and ensuring customer satisfaction. I’m experienced in onboarding clients, understanding their needs, and offering tailored solutions that align with their goals. I’m skilled in managing multiple accounts simultaneously, addressing any issues promptly, and ensuring that all client expectations are met. I’ve also used GoHighLevel and other CRM tools to track client interactions, manage tasks, and automate follow-ups, ensuring a smooth and organized process. My approach focuses on building trust, being responsive, and delivering results to keep clients satisfied and loyal.