Create a list of people who have not made payments. Organize list according to severity of delinquency. Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
Experience: Less than 6 months
Solid 10 years customer service experience
Experience: Less than 6 months
Accounts Management specialist
Experience: 2 - 5 years
Discussing debts with customers and creating a payment plan that allows them to pay what they owe. Collecting payments via credit card or direct debit via phone. Negotiating settlements to accept a percentage of the debt.
Experience: Less than 6 months
Tools I am using from my job
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