Customer service representative

I support SEO efforts by creating optimized landing pages and publishing well-structured blog posts in WordPress, ensuring proper formatting, keyword placement, and user-friendly layout. I also implement strategic internal linking to improve site structure, enhance user navigation, and help distribute page authority across the website to strengthen overall search visibility.

As a Video Editor, I create engaging short-form videos using Adobe tools, focusing on clean cuts, smooth transitions, captions, and attention-grabbing hooks optimized for social media platforms. I ensure each video aligns with the brand’s messaging while maintaining high-quality visuals and pacing designed to increase engagement and audience retention.

Been trained in inbound and outbound calls. Trained to send emails to resolve customer’s concerns and inquiries.

As an Executive Assistant, I provide comprehensive administrative and operational support, including calendar and email management, client communications, CRM management (Go High Level), and workflow organization. I help streamline daily operations by setting up systems, managing priorities, and ensuring tasks are completed efficiently and accurately. I also support marketing functions such as landing page creation, blog publishing with internal linking in WordPress, social media management, and short-form video editing using Adobe tools, allowing executives to focus on higher-level strategy and growth.

Able to do work orders in Asana from to-do list up until closing of the work order.

Able to walk through the customer in resolving technical issues accordingly.