Jenella
Team Leader, Dispute Analyst and appointment setter experien
Overview
Looking for full-time work (8 hours/day)
at $1.66/hour ($320.00/month)
Associates degree
Last Active
June 5th, 2026 (21 days ago)
Member Since
September 22nd, 2024
Profile Description
-Highly motivated Team Leader with a solid background in BPO Industry. Demonstrated
expertise in Bank Dispute Intake, BPO Team Lead. Proven track record of Top TL for
consecutive months and received Bravo award where in awarded to those Team Lead
who excel in providing coaching to their team. Strong work ethic, Time management,
Computer literate and Data analysis which is essential for fostering team collaboration
and achieving organizational goals. Looking for a chance to use my abilities and
knowledge to benefit the organization in a meaningful way
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
lot of tools I have experience with I have knowledge in CRM tools ● Salesforce ● LeanAdjustment Hub ● tCAM ● Zendesk
Customer Support » Phone Support
Experience: 2 - 5 years
And experienced to be a dispute Intake Analyst in a financial Account for 2years and 6 months then got promoted as Sme - Subject Matter Expert then got promoted as a Team leader 4 years and 2 months in total
Other Skills
Advertising » Google Analytics
Experience: Less than 6 months
Customer Support » Chat Support
Experience: Less than 6 months
be a phone and chat support at the same time
Office and Administration » Data Entry
Experience: Less than 6 months
sorting customer information and financial data
Virtual Assistant
Experience: Less than 6 months
Willing to learn
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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