Angelique
Customer Service & Technical VA | IT Helpdesk Specialist
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.45/hour ($1,440.00/month)
Bachelors degree
Last Active
June 2nd, 2026 (7 days ago)
Member Since
September 2nd, 2024
Profile Description
Customer Service & Technical VA | IT Helpdesk Specialist
Are you looking for a dependable VA who can handle customers with care and solve technical issues with ease?
I bring several years of BPO experience in IT Helpdesk and Customer Support, giving me the skills to provide top-notch service, clear communication, and fast problem resolution. From assisting customers via chat,
What I can do for you:
• Customer service through
• IT Helpdesk support (account access, troubleshooting, system guidance).
• Shopify, Amazon, eBay, and CRM/ticketing platforms (Zendesk, Gorgias, Freshdesk).
• Google Workspace (Docs, Sheets, Drive) & MS Office.
• Tech-savvy assistance with software, tools, and admin tasks.
Why hire me?
• Proven background in customer service + technical support.
• Calm and professional in handling issues, even with difficult customers.
• Fast learner, detail-oriented, and reliable for long-term roles.
If you need someone who can combine customer service excellence with technical expertise, I’d be glad to help your business grow.
Top Skills
Office and Administration » Microsoft Word
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Software » Devops » Powershell
Experience: Less than 6 months
Systems Administration » Windows Administrator
Experience: Less than 6 months
Systems Administration » System Analysis
Experience: Less than 6 months
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: Less than 6 months
Marketing » Telemarketing » Outbound Sales
Experience: Less than 6 months
Software » Application Performance Management » SolarWinds
Experience: Less than 6 months
Office and Administration » Citrix
Experience: Less than 6 months
Marketing » Email Marketing
Experience: Less than 6 months
Customer Support » SaaS
Experience: Less than 6 months
Customer Support » IT
Experience: 10+ years
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Cloud Services » Azure
Experience: 1 - 2 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 97
- Influence: 88
- Steadiness: 96
- Compliance: 92
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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