Angelique

Customer Service & Technical VA | IT Helpdesk Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Bachelors degree

Last Active

June 25th, 2026 (6 days ago)

Member Since

September 2nd, 2024

Profile Description

Customer Service & Technical VA | IT Helpdesk Specialist

Are you looking for a dependable VA who can handle customers with care and solve technical issues with ease?

I bring several years of BPO experience in IT Helpdesk and Customer Support, giving me the skills to provide top-notch service, clear communication, and fast problem resolution. From assisting customers via chat, email, and calls to troubleshooting software, accounts, and system concerns, I know how to keep clients happy while keeping operations running smoothly.

What I can do for you:

• Customer service through email, chat, and phone.
• IT Helpdesk support (account access, troubleshooting, system guidance).
• Shopify, Amazon, eBay, and CRM/ticketing platforms (Zendesk, Gorgias, Freshdesk).
• Google Workspace (Docs, Sheets, Drive) & MS Office.
• Tech-savvy assistance with software, tools, and admin tasks.

Why hire me?

• Proven background in customer service + technical support.
• Calm and professional in handling issues, even with difficult customers.
• Fast learner, detail-oriented, and reliable for long-term roles.

If you need someone who can combine customer service excellence with technical expertise, I’d be glad to help your business grow.