Mopida
Experienced Customer Support | E-commerce Support VA | Medical VA
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
June 5th, 2026 (today)
Member Since
August 11th, 2024
Profile Description
Detail-oriented and proactive Virtual Assistant with 2+ year of experience providing customer support, social media management, and eCommerce assistance services for entrepreneurs, startups, and online businesses. Skilled in
Background in customer service and social media support has built strong attention to detail, organization, and empathy, allowing me to resolve inquiries, manage online engagement, and handle order processes. I’ve successfully supported e-commerce platforms, managed social media messages and engagement, and maintained consistent quality performance in fast-paced, remote environments.
Professional Skills
Customer Support
Order Tracking & Escalation Handling
CRM & Case Documentation (Omni, Oneview, Slack)
Inbox & Communication Management (Commslayer)
Social Media Message Support
Data Entry & Research
Industry Expertise
Customer Support / BPO
Digital Services / Remote Assistance
Social Media & Online Communication
Healthcare / Insurance
Food Delivery / App Support
E-commerce Business & Online Entrepreneurs
Software Expertise
Salesforce / Omni / Oneview / THQ / Shopify / Amazon / Commslayer / Slack / Zoom / Teams / Outlook / Gmail / Google Workspace / Microsoft 365 / Canva
Top Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
Office and Administration » Email Management
Experience: 6 months - 1 year
Office and Administration » Attention to Detail
Experience: 6 months - 1 year
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
I provide professional and empathetic email support by handling customer inquiries, account issues, payments, and order concerns with accuracy, ensuring customer satisfaction and maintaining a positive brand image.
Customer Support » Chat Support
Experience: 6 months - 1 year
I deliver fast and reliable chat support, resolving customer concerns in real time with clear communication and a customer-first approach.
Customer Support » Ecommerce
Experience: 6 months - 1 year
I assist with product listing, order tracking, and customer inquiries to ensure smooth online store operations and a positive shopping experience for customers.
Customer Support » Social Media Moderation
Experience: Less than 6 months
I help manage online communities by monitoring comments, messages, and interactions, keeping your social media pages safe, engaging, and aligned with your brand’s voice.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rizal, Calabarzon
- Tests Taken
- IQ
- Score: 99
- DISC
- Dominance: 39%
- Influence: 17%
- Steadiness: 22%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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