Kerjay

Customer Service Representative | Phone, Chat & Email Support | Issue Resolution

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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

High school diploma

Last Active

June 4th, 2026 (3 days ago)

Member Since

May 28th, 2024

Profile Description

Hey there! I help businesses deliver seamless and memorable customer experiences—whether it’s handling inquiries, resolving concerns, or keeping customers happy and engaged. I’m your go-to for customer support via phone, chat, and email, order and account assistance, issue resolution, and overall customer satisfaction—everything you need to build trust and keep your customers coming back.

With my support, you can focus on growing your business while I take care of your customers with professionalism, empathy, and efficiency.

As a Customer Service Representative, I bring reliability and value to your team through:

Customer Support Excellence
I handle customer inquiries across multiple channels—phone, chat, and email—with clarity and empathy. Whether it’s billing concerns, account issues, or general questions, I make sure every customer feels heard and helped.

Problem-Solving & Issue Resolution
I don’t just respond—I resolve. From troubleshooting basic technical issues to managing complaints, I ensure fast and accurate solutions that improve customer satisfaction.

Account & Order Management
Experienced in assisting with payments, account updates, service reactivations, and order tracking—making processes smooth and hassle-free for customers.

Customer Experience Focus
With a background in telecom and e-commerce accounts, I understand how important it is to create positive interactions that build loyalty and trust.

Why work with me?
Because great customer service isn’t just about answering questions—it’s about creating experiences. My goal is simple: provide efficient, reliable, and human-centered support that keeps your customers satisfied and your business thriving.

Tools & Platforms: Slack, chat and email platforms, Google Workspace, Microsoft Teams, and more.

If you’re looking for a dependable CSR who can represent your brand with professionalism and care—let’s connect!

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Basic Information

Age
24
Gender
Male
Website
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Address
Antipolo, Rizal
Tests Taken
IQ
Score:  107
DISC
Dominance: 34%
Influence: 18%
Steadiness: 30%
Compliance: 18%
Government ID
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