Hey!
I am
• Property Management: Manage property listings from different locations.
• Platform Integration: List and integrate properties on Airbnb and other booking platforms via Guesty or Hostaway.
• Booking Management: Accept bookings on Airbnb and other platforms.
• Welcome Books: Create welcome books for some property listings.
• Guest Communication: Communicate with guests, answer inquiries, provide property information, and assist with complaints or issues during their stay.
• Calendar Management: Block/unblock the calendar as needed.
• Owner Updates: Inform the property owner about new bookings.
• Cleaner Coordination: Coordinate with cleaners and inform them about guest check-in/out dates.
• Vendor Coordination: Find and coordinate with local vendors such as plumbers, HVAC technicians, and handymen.
• Payment Processing: Manually charge/refund guests who book on VRBO and other platforms using Stripe or Guesty.
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• Lease Agreements: Edit lease agreements for tenants and send DocuSign forms to guests if necessary.
If you hire me, you will get many services at one time investment. I am very much confident of our succession together as I am highly motivated and willing to learn new skills.
Experience: 1 - 2 years
Experience: Less than 6 months
• Transcribes source data into the required electronic format; • Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners; • Create spreadsheets to track important customer information and orders; and • Schedule appointment using Google Suite.
Experience: 1 - 2 years
Experience: Less than 6 months
• Handling inbound and outbound customer service calls; • Answering technical support inquiries via incoming calls, chat or email; • Process customer's payment during call; • Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching, troubleshooting and resolving customer issues; and • Performing other duties as assigned.
Experience: 6 months - 1 year
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