General Virtual Assistant, Executive Virtual Assistant

Handled payments and promoted party services to enchance customer satisfaction and attract more bookings. Provided excellent customer service and manage dine-in reservations. Customer Service -Handled a high volume of customer inquiries and orders, consistently providing prompt and courteous service to ensure customer satisfaction and loyalty. Received positive feedback from customer for effective promoting party services, resulting in significant increase in bookings during my tenure in Jollibee.

Responded to customer inquiries and orders. Arranged, recorded, and maintained orders. Verified product availability for purchasing. Organization and Record-Keeping Maintained accurate and up-to-date records of orders and inventory, contributing to efficient operations and inventory management at Anista Marketing. Had direct interaction with the customers on a daily basis. Verified product availability for purchase and handled food preparation and customer payments. Communication - Effectively communicated product information and handled customer inquiries, contributing to a 30% increase in customer satisfaction ratings at Ice Berg and Buko Shake for about 2years.

Sales and Promotion - Successfully promoted and upsold products, exceeding yearly sales targets by 15% through effective merchandising and customer engagement at PureGold. Restocked, arranged, updated prices and replenished products.

Product Inspection and Quality Control -implemented a quality control process for product inspection, ensuring that only products meeting strictly quality standards were released for sale. Examined product quality including fullness, weight, texture, flavor, and appearance. Assigned tasks to individuals and maintained a clean workplace. Achieved daily output targets andMaintained records, including reporting machine downtime. Team Coordination -Assigned tasks and provided guidance to team members, resulting in consistent achievement of daily output targets and a cohesive work environment at Universal Robina Corporation.