Cecilia

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

August 14th, 2024 (669 days ago)

Member Since

January 18th, 2024

Profile Description

As a Customer Service Representative, I developed exceptional skills in Mail Management, Travel Arrangements, and Billing. These skills were honed through daily interaction with customers and clients. For instance, I handled and administered customer inquiries and billing issues independently and professionally. Additionally, I assisted clients with scheduling and booking travel arrangements, including flights, hotels, and car rentals.
I would like to assure you that these skills will be incredibly relevant in my new role as a Inpatient Medical Coder. With email correspondence becoming the primary mode of communication, my experience with Mail Management will help me handle all emails professionally and efficiently, ensuring prompt responses and a tidy inbox. I can also leverage my knowledge of travel arrangements to book flights, hotels, and car rentals for clients and ensure they are lodged comfortably.
Communication, Time-management, and Excellent Customer Service are some of my top strengths, which align well with the Virtual Assistant role. One of the benefits of my communication skills is that I can communicate effectively with clients and tea ---------- mbers remotely, ensuring that we are aligned on projects, deadlines, and the status of tasks. Furthermore, my Time-management skills allow me to stay organized, attend to multiple tasks and prioritize my workload effectively, guaranteeing timely delivery of tasks.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Answer customers concern and query with regards to their account or make sure that the customer is satisfied with the resolution of their call. And to process payment over the phone using a debit card or checking/savings account

Customer Support » Technical Support

Experience: 5 - 10 years

Assist customers concern in their online access. Walk them through the way how to enroll account to online access

Other Skills

E-Commerce » Inventory Management » Auditing

Experience: 2 - 5 years

Basic Information

Age: 52

Gender: Female

Website: Sign Up with Pro Account to View

Address: Baguio City, Benguet

Tests Taken: IQ
Score: 103: DISC
Dominance: 42%
Influence: 27%
Steadiness: 17%
Compliance: 14%: English
B2(Upper Intermediate)