Joanna
Support Specialist / Real Estate VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
High school diploma
Last Active
November 29th, 2024 (3 days ago)
Member Since
November 21st, 2023
Profile Description
I am a professional Customer Service Specialist that has wide experience for 12 years in different industry such as Tech, Financial, E-commerce and even Real Estate.
I consider myself a highly motivated individual with continuous passion for growth, easy to learn and has great attention to details. Because of this, I am confident that I can bring success to any company, organization, or team that I will be in.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
I was fortunate to work at different E-commerce companies such as Amazon, Shoppee and Lazada where I was able to provide excellent customer support. My roles include order tracking, refund/replacement processing, de-escalating irate clients and even pro-actively promoting the brands which helped generate values for the company.
Customer Support » Technical Support
Experience: 2 - 5 years
As a Tier-1 tech support, I've experienced using different CRM tools such as Salesforce, Zendesk, Zoho and many more. My five-year experience working in tech companies allowed me to hone my critical thinking skills and ability to multi task while targeting a first call resolution.
Other Skills
Professional Services » Management Services » Property Management
Experience: 6 months - 1 year
As a current Real Estate Virtual Assistant who went rigorous trainings for tenancy management, I became confident in providing assistance and making the lives of both Landlords, Tenants and Property Manager's lives easier. My day to day tasks includes, rent arrears, property maintenance data management, and even invoicing. Although still considered fairly new to the industry, I am willing to pursue any career given and show my ability to help grow the business.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 129
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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