Operations Manager

Provides specialized guidance, advice, and expertise to authors, independent publishers, or organizations involved in the publishing industry. Provide support in specific areas of the publishing process, such as manuscript evaluation, editorial services, publishing strategy, marketing, or self-publishing guidance. Manages all aspects of the publishing process, including manuscript acquisition, editing, design, production, marketing, and distribution. Train, support and manage newly hired agents by providing sales training and evaluation every week.

I am a tenured Operations Manager Conducting Skills Gap Analyses – Ensure Smooth Operations – Provide Knowledge on Admin Task, Coaching and Reporting – Resolve Issues and Roadblocks.

I was with sales for mor than 7 years of experience with effective monitoring to my team's work, delegate, coach, offer constructive criticism, help them set goals and effectively motivate my team.

We've been using Salesforce for more than 5years as our Managerial DashBoard