I'm a Business Process Analyst with over three years of experience helping organizations improve business operations, streamline workflows, and implement technology solutions that solve real business problems. I specialize in transforming complex processes into efficient, well-documented workflows while working closely with business stakeholders and cross-functional teams.
Here's what I bring to a team:
• Business Analysis & Requirements Gathering (BRDs, process documentation, business validation, UAT support)
• Process Improvement & Workflow Optimization
• SOP & Process Documentation
• Reporting & Data Analysis using Power BI, SQL, and Google Sheets
• Workflow Automation using Zapier and Notion
• Stakeholder Management & Cross-functional Collaboration
• Strong analytical thinking with an Industrial Engineering background
• Excellent written communication and documentation skills
I enjoy solving operational challenges, improving efficiency, and creating systems that make work easier for teams. Whether I'm documenting business requirements, analyzing data, building reports, or optimizing workflows, I focus on delivering practical solutions that create measurable business value.
I'm currently looking for long-term remote opportunities as a Business Analyst, Business Process Analyst, Operations Analyst, Documentation Specialist, Project Coordinator, or similar roles where I can contribute through analytical thinking, process improvement, and continuous learning.
Experience: 2 - 5 years
Experience: 2 - 5 years
I have strong process mapping skills, which I’ve applied in analyzing workflows, identifying gaps, and designing efficient process improvements. I use tools like Visual Paradigm, Lucidchart, Draw.io, and MS Visio to document and harmonize procedures clearly and effectively. My focus is always on creating practical and streamlined processes that make daily operations smoother and more efficient.
Experience: 1 - 2 years
Worked as Customer Representative-Technical Support for more a year and half. Was one of the top agent from my team. Became a Subject Matter Expert after less than a year working for the company.
Experience: 2 - 5 years
I have strong data analysis skills, with experience in interpreting large datasets to identify patterns, trends, and areas for improvement. I use tools like Power BI, Excel, and Google Sheets to perform analyses that support informed decision-making. I enjoy turning raw data into meaningful insights that help improve processes and overall performance.
Experience: 1 - 2 years
I have a solid background in data visualization, creating clear and insightful reports that help turn complex data into meaningful information. I often use tools like Power BI and Google Sheets to design dashboards and performance trackers that highlight key trends and metrics. My goal is always to make data easy to understand and actionable for better decision-making.
Experience: Less than 6 months
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