Sarah

Complaints Analyst/ Customer Service Support Banking

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

August 21st, 2024 (657 days ago)

Member Since

June 22nd, 2023

Profile Description

Customer-focused, successfully contributing to company profits by improving team efficiency
and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent
organizational skill to enhance efficiency and lead teams to achieve outstanding results.

Top Skills

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience Customer Service Representative 12/2014-06/2021 Panasiatic Solutions, Philippines Answer telephone calls with courtesy and professionalism to resolve customer inquiries and problems. Achieve high customer satisfaction by sending surveys after each call. COMPLAINTS OFFICER 06/2021-06/2023 Ubiquity, Bacolod City, Philippines Built and maintained courteous and effective working relationships. Picked up additional tasks to aid team success. Demonstrated consistent hard work and dedication to achieve results and improved organization.

Other Skills

Experience: Less than 6 months

Worked as Complaints Analyst using Salesforce for 3years

Experience: Less than 6 months

Experience: 2 - 5 years

Basic Information

Age
40
Gender
Female
Website
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Address
bacolod city, negros occidental
Tests Taken
IQ
Score:  104
Government ID
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