Merriam

Virtual Assistant | Data Entry | Admin Support

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Overview

Looking for part-time work (6 hours/day)

at $4.17/hour ($600.00/month)

Bachelors degree

Last Active

September 10th, 2025 (286 days ago)

Member Since

June 13th, 2023

Profile Description

I am a dedicated and results-driven professional with 10 years of experience in the BPO industry, specializing in customer service, email support, administrative tasks, and process coordination. Over the years, I have developed strong communication skills, a keen eye for detail, and a proven ability to handle high-pressure environments while delivering excellent service.
I have worked with global clients in the cruise, telecommunications, and finance sectors, supporting both voice and non-voice operations. My responsibilities have included handling complex customer inquiries via email and phone, auditing team performance for quality assurance, processing onboarding documentation, and managing sensitive data with accuracy and confidentiality.

Top Skills

E-Commerce » Inventory Management » Auditing

Experience: 1 - 2 years

Customer Support

Experience: 5 - 10 years

As a customer service representative for more than 5 years, I was able to handle different types of concerns with different types of customers. For that span of time, I was able to develop several qualities like active listening, empathy, problem-solving, and communication.