Amazon PPC Specialist | Social Media Manager | Freight & Logistics Support

I created and handled facebook and instagram business accounts and planned

I was involved in creating graphic design for Youtube thumbnails and Facebook posts for a real estate business and a health and beauty product company.

I specialize in Amazon PPC, currently managing 15 accounts for an Amazon advertising company. My expertise includes optimizing ad performance, controlling weekly campaigns, tracking daily metrics like ACOS, ROAS, and sales, and analyzing sponsored brands, products, and display ads. I also report keyword performance, ensuring data-driven decisions to maximize ad efficiency and drive revenue growth.

I have recently enrolled in a Freight VA course, where I am currently building foundational skills in: - Freight terminology and logistics processes - Carrier and broker coordination - Load tracking and documentation - Rate confirmation and BOL handling - Dispatch and basic freight operations support

As a customer service representative for a payroll company, I was responsible for providing excellent customer service to clients who use our payroll services. I was the primary point of contact for clients who need assistance with their payroll accounts, including processing payroll, answering questions about taxes and deductions, and addressing any concerns or issues that may arise.

I responded to user inquiries and complaints in a timely and professional manner.

- developed and implemented social media marketing strategies to increase brand awareness, drive engagement, and generate leads either organic or paid. - created compelling, original copy for social media platforms. - engaged with followers and responded to comments and messages in a timely manner to build relationships and promote brand loyalty

- developed creative content that aligned with the brand's voice and messaging strategy for social media platforms such as Facebook and Instagram. - managed the social media content calendar and schedule posts to ensure consistent and timely content delivery and collaborated with the marketing and creative teams to create visual content such as graphics, photos, and videos that support social media campaigns. - researched social media trends and adapt content strategy to stay relevant and engaging.

I provided virtual English language instruction to students around the world for 3 years. I worked remotely, using video conferencing software to conduct one-on-one with students of various ages and skill levels.