I am a results-driven professional with experience spanning game operations, content moderation, and business & delivery operations, with a strong focus on process improvement, data analysis, and operational efficiency.
I began my career as a Game Operations Specialist (Dec 2016 – Jan 2020), where I provided
From March 2020 to August 2024, I worked as a Media Review Analyst, primarily focused on content moderation. I developed strong decision-making skills, policy interpretation abilities, and the capacity to maintain quality and accuracy while handling high-volume, sensitive content.
Currently, I work as a Business and Delivery Associate, where I focus on developing dashboards and automating workflows to support business operations. I have hands-on experience with Power BI, Power Apps, Power Automate, and OPS365, enabling data-driven insights, improved reporting, and streamlined processes.
I am passionate about continuous improvement, learning new technologies, and leveraging data to drive better business outcomes.
Experience: 2 - 5 years
I have customer support exp with zendesk and jira application for 3 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.