Project Management Engineer | On Page SEO | GHL Specialist

Manage project planning, scheduling, and coordination with clients and internal teams to ensure timely and effective communication. Lead teams with a strong focus on safety, regulatory compliance, and continuous process improvement. Secure permits and documentation, and handle progress reporting and full-cycle billing for ongoing and upcoming projects. Monitor operations to ensure compliance with safety regulations and conduct quality assessments to meet high company standards. Experienced as a Quality Assurance Engineer, ensuring that all work meets the required standards and aligns with the technical specifications of the scope of work. Proficient in verifying the use of approved materials as defined in the BOM and BOQ. Ensures the use of standard and accurate materials to maintain efficiency, prevent delays in labor estimates, and support cost-effective project planning

Maintained deep product and policy knowledge to efficiently resolve customer inquiries and issues. Delivered first-class customer service by actively listening, problem-solving, and anticipating customer needs. Supported high customer satisfaction scores through professionalism, empathy, and prompt resolution of concerns.

andled customer account inquiries, resolving service issues and ensuring overall customer satisfaction. Assisted customers with account and billing concerns, maintaining accurate documentation and timely resolution. Executed assigned tasks from team leads and collaborated with peers to meet performance targets.

Enhanced website visibility and traffic through strategic content optimization, keyword research, and implementation of on-page and technical SEO techniques.