*Monitor critical business operations and performance indicators at an interval level in real-time, call volumes, average handle times, queue time, call center agent availability, and call center service level adherence
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*Creates short and long-range analysis plans to meet business objectives
*Receive, review, and make decisions for same day, unplanned, off-phone requests
*Pro-actively communicate and follow up with site operations to execute all planned and real-time activities
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SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.