Customer Support Specialist | Sales Support & Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

College Graduate

Last Active

June 28th, 2026 (yesterday)

Member Since

January 7th, 2023

Profile Description

Your reliable right hand for handling customers, supporting sales, and managing daily admin tasks.

Hi, I’m Robert Mondero, a dedicated professional with over 7 years of experience in high-performance customer support, sales, and administrative assistance. I specialize in being the go-to support for founders and executives, handling everything from customer interactions and sales outreach to streamlining day-to-day operations.

My core expertise lies in direct support roles:

- Top-Tier Customer Support: As a top-performing agent for major banks, I mastered handling 100+ daily calls, resolving inquiries, reviewing transactions, and ensuring customer satisfaction with precision and empathy.
- Proven Sales & Collections Success: I have a track record of closing deals and skillfully negotiating payment plans, using persuasive communication to achieve targets.
- Executive & Administrative Assistance: I efficiently manage schedules, CRM updates (HubSpot, Zendesk), data entry, and communication—freeing up your time to focus on high-level strategy.

How I can support you directly:

- Customer Communication: Managing inbound/outbound calls, emails, and live chat support.
- Sales Support: Lead follow-up, CRM management, and assisting with outreach campaigns.
- Administrative Tasks: Email management, scheduling, document preparation, and light data reporting.

I am proactive, detail-oriented, and thrive on providing seamless support that makes your business run smoother. My goal is to be your dependable assistant who you can trust with critical customer-facing and operational tasks.

Let's talk about how I can help you manage customer relationships and daily admin effectively.