Judy

ECommerce| Customer Support | Shopify VA

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Associates degree

Last Active

June 5th, 2026 (22 days ago)

Member Since

November 21st, 2022

Profile Description

Overloaded with tasks and deadlines? Let me take the weight off your shoulders and help you thrive.

With over 9 years of experience in customer support and e-commerce, I have a proven track record of enhancing Shopify stores for merchants. As a former Shopify Support Advisor, I expertly managed product uploads, homepage updates, and resolved various Shopify-related issues, giving me an in-depth understanding of the platform.

Most recently, I worked as a Customer Support and Fulfillment Specialist for two dropshipping stores, where I efficiently handled customer inquiries, managed order fulfillment, and ensured smooth backend operations.

SKILLS:
- Detail-Oriented: I ensure accuracy and efficiency in every task.
- E-commerce Expertise: I have hands-on experience managing Shopify stores.
- Excellent Customer Service: I provide top-notch support through phone, email, and chat.
- Admin Tasks – Inbox and calendar management, reports, data entry
- Tech-Savvy: I quickly learn new tools and systems to meet your needs
.- Strong Communication: I work well with teams and ensure customers are satisfied.

TOOLS:
- Zendesk
- Shopify
- Amazon
- Netsuite
- MS Office
- Google Workspace
- Slack
- Photoshop
- Helium 10
- Canva
- CJDropshipping