Ecommerce Operation and Customer Service

I bring years of hands-on experience handling customer inquiries, complaints, and order issues on top marketplaces like Shopee, Lazada, and TikTok Shop. With a proven ability to resolve customer concerns efficiently and professionally, I help brands build trust, drive repeat purchases, and maintain a high seller rating.

I bring years of hands-on experience handling customer inquiries, complaints, and order issues on top marketplaces like Shopee, Lazada, and TikTok Shop. With a proven ability to resolve customer concerns efficiently and professionally, I help brands build trust, drive repeat purchases, and maintain a high seller rating.

I manage end-to-end order fulfillment with speed and accuracy, from confirming orders and coordinating shipments to updating status and resolving logistics issues. I help keep your operations running efficiently and your customers satisfied.

I manage and support affiliate operations to help boost product exposure and sales on Shopee, Lazada, and TikTok Shop. From identifying and onboarding affiliates to tracking conversions and optimizing campaign performance, I ensure smooth coordination and strong partner relationships.

I specialize in listing products that sell. I ensure every item is uploaded with accurate details, clear photos, and SEO-friendly descriptions.