Administrative VA with Payroll & QuickBooks Experience

In my previous role as an Executive Assistant, I managed both the company’s and CEO’s email inbox using Gmail and Outlook. I was responsible for organizing and sorting incoming messages, using filters and labels to prioritize tasks, and ensuring timely responses to client inquiries. I regularly followed up on pending conversations, flagged urgent emails, and maintained organized communication records. This helped improve response time, reduce missed emails, and keep day-to-day operations running smoothly.

Assisted the CEO with calendar management, scheduling, travel bookings, and occasional personal errands. Helped organize tasks and documents to support both professional and personal responsibilities, ensuring everything ran smoothly and efficiently.

Before my promotion to Executive Assistant, I worked as a Client Correspondent where I was primarily responsible for handling client inquiries through live chat. I responded to questions, provided updates, and ensured timely communication with clients. My responsibilities also included managing email correspondence to maintain clear and consistent updates. After being promoted, I continued to engage with clients through multiple channels including Messenger, email, Slack, and Flock. This experience strengthened my ability to communicate professionally and efficiently across platforms, manage multiple conversations at once, and maintain a high level of client satisfaction.

Proficient in basic Excel functions used for organizing data, generating simple reports, and maintaining records. Familiar with common formulas such as SUM, AVERAGE, and IF, as well as formatting, filtering, and sorting tools. Confident in handling day-to-day spreadsheet tasks and always willing to learn more to enhance my skills.

While I haven't held a formal position as a Data Entry specialist, I have performed various data entry tasks in my previous roles. As an Executive Assistant and Accounting Clerk, I regularly entered, organized, and maintained records using Microsoft Excel and Google Sheets. I ensured accuracy when updating spreadsheets, tracking transactions, and preparing reports. These tasks required attention to detail, confidentiality, and consistency—skills that are essential in data entry work.

In my previous role as an Executive Assistant, I was also responsible for performing quality checks, particularly in reviewing and verifying numerical data in reports and records. I regularly cross-checked figures to ensure accuracy before submission, helped spot inconsistencies, and corrected errors to maintain high standards of data integrity. This attention to detail supported smooth operations and helped prevent costly mistakes in both internal documents and client-related materials.