Self-motivated Quality Assurance Specialist with strong knowledge of CRM systems and practices supported by professional work experience with a positive attitude.
With an overall eight (8) years of professional experience, five (5) years in a work-from-home set-up and three (3) years in an Industry set-up. A Quality Assurance Specialist for two (2) years and a detail-oriented person with experience in customer service over three (3) years.
Through my working experience, this equipped me with solid communication, adaptability, and problem-solving skills. I have consistently demonstrated strong interpersonal skills, empathy, and the ability to handle challenging situations. I am particularly proud of my ability to adjust to different schedules, having worked the graveyard shift. With the ability to adapt to different personalities. Over time, I have gained skills in organizing, monitoring, reporting, documenting, auditing, prioritizing, and managing time effectively.
Experience: 2 - 5 years
I have been an Auditor for a Safety Department for three (3) years in an Industry set-up and two (2) years as a Quality Assurance Specialist in a work-from-home set-up. That is five (5) years of experience as an auditor.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Had a virtual training for VA Bookkeeping (QuickBooks) - basic understanding and familiarization of QuickBooks.
Experience: Less than 6 months
Had a Virtual Assistant Training for Social Media Marketing, Real Estate, Bookkeeping and Wordpress.
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