Audiane
Customer Service/ Records Retrieval Specialist/Legal Assista
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
June 29th, 2026 (5 days ago)
Member Since
August 28th, 2022
Profile Description
I am a detail-oriented professional with strong experience in customer service and legal record retrieval. For the past several years, I have assisted law firms, insurance companies, and third-party providers by retrieving, organizing, and managing medical and legal records with accuracy and confidentiality.
My background in customer support has equipped me with excellent communication skills, empathy, and problem-solving abilities allowing me to handle client concerns, coordinate with providers, and ensure smooth workflows. I am highly familiar with handling sensitive information in compliance with data privacy regulations, and I always prioritize accuracy, efficiency, and confidentiality.
Key strengths include:
- Legal and medical record retrieval, review, and organization
- Client communication and support (phone,
- HIPAA and data confidentiality compliance
- Case file management and documentation
- Strong attention to detail and time management
- Ability to multitask and meet strict deadlines
I am seeking a remote opportunity where I can leverage my skills in customer service and record retrieval to contribute to a team’s success, while continuously growing in a professional and supportive environment.
Top Skills
Professional Services » Legal Services
Experience: 2 - 5 years
Background in legal support services with focus on confidentiality, organization, and timely record retrieval.
Office and Administration » Data Entry
Experience: 1 - 2 years
Experienced in managing high-volume data entry while ensuring confidentiality and precision.
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Experienced in handling inbound and outbound calls with English-speaking clients, providing clear communication, problem resolution, and excellent customer service. Skilled in active listening, de-escalation, and using CRM tools to ensure customer satisfaction.
Professional Services » Medical Services » HIPAA Compliance
Experience: 5 - 10 years
Knowledgeable in HIPAA compliance, ensuring confidentiality and secure handling of sensitive medical and legal records.
Other Skills
E-Commerce » Inventory Management » Quality Control
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong, Mandaluyong
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 30
- Influence: 7
- Steadiness: 37
- Compliance: 26
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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