Current Employment Status:
Hired Full Time on Jan 20, 2025
My most recent job was as an Inbound Customer Service Representative for a chiropractic clinic, where I answered calls from patients wanting to schedule appointments at the clinics we served. I booked their appointments in the system and ensured to make confirmation calls a day before their scheduled visits.
Additionally, I have a background in credit repair, as well as experience in roles such as SEO Specialist, Social Media Marketer, and Amazon Specialist.
With over four years of experience as a Customer Service Representative, I have a proven track record of providing excellent service and resolving customer concerns efficiently and professionally. My experience in both BPO and remote work settings has honed my ability to adapt to various systems, tools, and client needs, making me a versatile and dependable tea
What sets me apart for this position is my genuine commitment to delivering exceptional service. I view this role not just as a job but as an opportunity to build trust and foster loyalty for the company I represent. My dedication, adaptability, and strong work ethic give me confidence in my ability to contribute positively to your team and help achieve your company’s goals.
I excel at maintaining clear and empathetic communication with customers, ensuring their concerns are understood and addressed promptly. My problem-solving skills enable me to think critically and find solutions that satisfy both the customer and the company. Additionally, my ability to handle high-pressure situations and multitask effectively ensures that I meet targets and maintain service quality, even in demanding environments.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
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