Ma.
Customer Success Specialist / Lead Generation Specialist / G
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Associates degree
Last Active
October 27th, 2025 (226 days ago)
Member Since
May 16th, 2022
Profile Description
Hi! I’m a results-driven professional with 12+ years combined experience in Customer Service and B2B Account Management. I love helping businesses provide excellent client experiences, solve problems quickly, and keep operations running smoothly.
I recently completed a General Virtual Assistant Course, gaining skills in administrative support,
I also have hands-on experience in Cold Calling and Lead Generation, including lead mining, qualification, CRM management, and client outreach, helping businesses connect with the right leads and grow.
I’m looking for long-term remote roles as a Customer Service Specialist, Virtual Assistant, or Cold Caller/Appointment Setter. My goal is to make your work easier, save you time, and deliver results you can rely on.
Skills & Tools: Customer Service, Lead Generation, Cold Calling, CRM Management, Administrative Support, MS Office, Google Workspace
Top Skills
Customer Support » Sales Support » Lead Generation
Experience: 6 months - 1 year
Identifying and qualifying leads, managing CRM databases, and helping businesses connect with high-quality prospects.
Customer Support » Customer Service
Experience: 10+ years
Delivering excellent client support via phone, email, and chat; resolving issues efficiently and ensuring customer satisfaction.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Effectively managing client information, tracking leads, and maintaining strong relationships to support business growth and customer satisfaction.
Other Skills
Marketing » Appointment Setting
Experience: 1 - 2 years
Skilled in reaching out to prospects, handling inquiries, and scheduling qualified appointments to support sales teams and business growth.
Virtual Assistant
Experience: Less than 6 months
Providing reliable remote support with administrative tasks, email and calendar management, online research, and productivity tools to help businesses run smoothly.
Customer Support » Ecommerce » B2B
Experience: 2 - 5 years
Providing friendly, efficient support to online and business clients via phone, email, and chat, ensuring satisfaction and smooth operations.
Office and Administration » Time Managment
Experience: Less than 6 months
Efficiently organizing tasks, prioritizing work, and meeting deadlines to keep operations running smoothly.
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naga City, Camarines Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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