Experienced Customer Support & Virtual Assistant | Back Office & Admin Specialis

Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Bachelor's degree

Last Active

July 21st, 2026 (yesterday)

Member Since

May 1st, 2022

Profile Description

Hi, I’m Loriedel (Del)!

I am a dedicated and reliable Virtual Assistant with over 11 years of experience in customer service, back-office support, and administrative work, supporting U.S.-based clients in fast-paced BPO environments.

I have handled live customer interactions, account management, billing and fraud concerns, technical support, data entry, web research, and backend administrative tasks. I also have experience using internal tools and CRM systems to update records, resolve customer issues, and ensure accurate documentation.

I am highly organized, detail-oriented, and comfortable working independently in a remote setup. I adapt quickly to new tools and processes and always aim to provide accurate, efficient, and professional support.

Skills:

Customer Support (Chat, Email, Voice)
Back Office Support
Data Entry & Web Research
CRM / Ticketing Systems (Zendesk and internal tools)
Technical Support & Troubleshooting
Administrative Support

I am looking for a long-term opportunity where I can contribute my experience, grow professionally, and be a reliable support to your team.