Looking for a top-notch Customer Service Specialist or a Real Estate Cold Caller?
I'm your person!
With years of experience in customer support and real estate, I excel in providing excellent service, handling inbound and outbound calls, and solving issues efficiently. My skills include administrative support, scheduling, cold calling, lead generation, order processing, and technical assistance.
A fast learner with a tech-savvy mindset, I’m always eager to learn new systems and tools. I value clear communication, and attention to detail, and always strive to exceed expectations. Whether supporting customers, managing leads, or streamlining processes, I’m committed to helping businesses succeed.
Here are the tools I'm proficient with:
CRMs
• Hubspot
• Freshdesk
• Zendesk
• Salesforce
• Gorgias
• Zoho
Soft Phones
• Serenova
• Vici dial
• Calltools
• Vonage
• Hubspot
• Aircall
• Avaya (Softphone)
E-commerce
• Shopify
• ShipStation (Logistics)
• Amazon
• eBay
• WooCommerce
Management
• Trello
• Asana
• Monday
Communication
• Slack
• Google Workspace(Gsuite)/Hangouts
• Microsoft Teams
•
• WhatsApp
Real Estate
• Propstream
• Podio
• Zillow
• Realtors Property Resource
• REIN MLS
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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