Erika
Technical Support Representative / QA Manual Tester
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.79/hour ($1,120.00/month)
Bachelor's degree
Last Active
July 13th, 2026 (4 days ago)
Member Since
December 7th, 2021
Profile Description
Technical Support Specialist with over 11 years in the technology and BPO industry, complemented by nearly 3 years of experience in Quality Assurance (Manual) and Problem Management. Experienced in manual testing, defect lifecycle management, regression testing, and conducting root cause analysis to improve system performance and service quality.
In my years of experience I have learned how to work without constant supervision. I make sure to exhaust all possible answers while trying to get a resolution done before checking in with a supervisor/manager. Working on a time table, being organized is one of the things I'm also good at. Paying close attention to details, making sure requirements are met is also one of the things I guarantee before I finish a task.
Top Skills
Other Skills
Office and Administration » Quality Assurance » Bug Tracking
Experience: 1 - 2 years
Software » Software QA Testing » Manual Testing
Experience: 2 - 5 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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