Mark
Technical Crypto Support Specialist | Risk Analyst & n8n Automation
Verified
Overview
Looking for any work (8 hours/day)
at $4.72/hour ($909.09/month)
Bachelor's Degree
Last Active
June 10th, 2026 (yesterday)
Member Since
November 28th, 2021
Profile Description
I am a Technical Customer Operations Specialist with 3 years of corporate experience at Genpact handling high-volume chat support and account security risk analysis, combined with 5 years of active cryptocurrency trading. I maintain a consistent 90% CSAT score while diagnosing complex user access.
Unlike traditional support staff, I am a Web3 power user who understands cross-chain asset routing (ERC-20/TRC-20), wallet architectures, and transaction hash verification. I am actively building n8n workflow automations and using AI prompt engineering to streamline ticketing queues and backend operations.
Why Hire Me:
Proven Corporate Performance: Managed 2-3 concurrent chats daily under strict enterprise metrics.
Deep Web3 Literacy: 5 years of active experience navigating crypto platforms, managing asset volatility risks, and executing secure network-to-network token transfers.
Tech-Forward: Actively training in n8n low-code workflows and AI prompt engineering to design automated solutions that minimize repetitive manual tasks.
Infrastructure Ready: Equipped with a dedicated home office, primary fiber internet, and full power backups for seamless 24/7 graveyard shift operations.
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Professional Services » Forex Trading » Cryptocurrency
Experience: 2 - 5 years
Other Skills
Office and Administration » AI Tools » ChatGPT
Experience: Less than 6 months
Customer Support » Customer Service » Fraud detection
Experience: 6 months - 1 year
Professional Services » Forex Trading » Risk Management
Experience: 2 - 5 years
Office and Administration » AI Tools » Prompt Engineering
Experience: Less than 6 months
Office and Administration » AI Tools » AI Automation
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 7
- Influence: 5
- Steadiness: 46
- Compliance: 42
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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