Joan

Technical Support Engineer | NetSuite Connector

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Overview

Looking for part-time work (4 hours/day)

at $5.63/hour ($545.45/month)

Bachelors degree

Last Active

May 19th, 2026 (19 days ago)

Member Since

September 10th, 2021

Profile Description

Experienced Technical Support Engineer with over 10 years in the IT industry, offering strong
expertise in troubleshooting, customer service, and enterprise software support. Currently
supporting Oracle NetSuite clients, resolving complex technical issues across a wide range of user
profiles—from non-technical staff to developers. Skilled in diagnosing system problems,
maintaining product knowledge bases, and collaborating with cross-functional teams to ensure
fast, high-quality issue resolution. Proficient in cloud-based platforms, ERP systems, and a variety
of programming languages (C#, PHP, PERL, Java, ---------- ), with a solid foundation in database
technologies including MySQL, MSSQL, and PostgreSQL. Adept at communicating technical
concepts clearly and providing a seamless customer experience in high-pressure environments.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Accounting » Netsuite Accounting Software

Experience: Less than 6 months

Software » Netsuite

Experience: 2 - 5 years

Other Skills

Office and Administration » Translation

Web Programming » HTML

Software » C#

Software » Mobile Development » Android Development

Accounting

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age
37
Gender
Female
Website
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Address
Puerto Princesa, Palawan
Tests Taken
IQ
Score:  117
DISC
Dominance: 35
Influence: 40
Steadiness: 20
Compliance: 5
English
C1(Advanced)
Government ID
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