MEDICAL VIRTUAL ASSISTANT | HEALTHCARE ADMINISTRATIVE ASSISTANT | MEDICAL BILLING | INSURANCE VERIFICATION | HIPAA CERTIFIED | AUSTRALIAN HEALTHCARE EXPERIENCE
I am a Registered Medical Technologist (RMT) and HIPAA-Certified Medical Virtual Assistant with experience in healthcare administration, patient coordination, appointment scheduling, medical records management, customer service, and remote administrative support.
My background includes working in Australian healthcare through QML Pathology in Queensland, Australia, as well as supporting clinics and diagnostic laboratories in administrative and patient-facing roles. I understand the importance of professionalism, confidentiality, accuracy, and delivering exceptional patient experiences.
CURRENTLY SEEKING OPPORTUNITIES IN:
* Medical Virtual Assistance
* Healthcare Administration
* Medical Reception
* Patient Coordination
* Insurance Verification
* Medical Billing Support
* Administrative Assistance
* Customer Service and
TRAINING AND CERTIFICATIONS
* HIPAA Certified
* Medical Virtual Assistant Training
* Medical Billing and Insurance Verification Training
* Introduction to Medical Coding
* Medical Receptionist Training
* Telemedicine Training
* Medical Scribing Training
* Dental Virtual Assistant Training
HEALTHCARE AND ADMINISTRATIVE SKILLS
* Medical Billing Support
* Insurance Verification and Eligibility Checks
* Patient Coordination
* Appointment Scheduling
* Medical Records Management
* EMR/EHR Documentation
* Medical Reception
* Telemedicine Support
* Patient Communication
* Customer Service
*
* Calendar Management
* Data Entry
* Documentation and Records Management
* Administrative Support
SOFTWARE AND PLATFORMS
* Practice Fusion
* Google Workspace
* Microsoft Office
* Canva Pro
* Meta Business Suite
* Slack
* Asana
* Zoom
* Google Meet
* ChatGPT
* Gemini
WHY HIRE ME?
* Registered Medical Technologist (RMT)
* HIPAA-Certified Medical Virtual Assistant
* Australian Healthcare Experience
* PTE Academic Score: 79 (Proficient)
* Experience Supporting Australian and International Teams
* Detail-Oriented, Organized, and Reliable
* Fast Learner Who Adapts Quickly to New Systems
* Able to Work Independently in Remote Environments
WORK ENVIRONMENT
* Reliable High-Speed Internet Connection (60 Mbps)
* Backup Mobile Data Available
* Quiet Professional Home Workspace
* Available for Full-Time, Part-Time, and Long-Term Remote Opportunities
PORTFOLIO
Portfolio includes:
• Resume
• Certifications
• Voice Introduction
• Work Samples
Contact
E-mail:
Whatsapp:
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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