Raquel
Healthcare Receptionist | Medical Receptionist | Patient Scheduling & Insurance
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.04/hour ($960.00/month)
Associates degree
Last Active
June 5th, 2026 (9 days ago)
Member Since
January 16th, 2021
Profile Description
I have hands-on experience in US healthcare insurance support, specializing in explaining benefits and coverage (BCE), handling medical and prescription claims inquiries, and assisting patients with pharmacy benefit information.
I support patients by clarifying insurance coverage details, claim status updates, and prescription drug benefits in a clear and accurate manner. I am experienced in working with US insurance systems and ensuring compliance with HIPAA regulations while handling sensitive patient information.
I am detail-oriented, patient-focused, and trained to communicate complex insurance information in a simple and understandable way.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
Experienced in supporting healthcare operations through administrative assistance, patient coordination, and back-end documentation tasks. Skilled in maintaining accuracy, confidentiality, and efficiency when handling sensitive patient information in fast-paced BPO healthcare environments.
Customer Support » Insurance » Insurance Verification
Experience: 2 - 5 years
Experienced in verifying patient insurance eligibility, coverage, and benefits including co-pays, deductibles, and authorization requirements. Skilled in coordinating with insurance providers and healthcare offices to ensure accurate information, proper documentation, and smooth appointment processing in a fast-paced healthcare BPO environment.
Professional Services » Medical Services » HIPAA Compliance
Experience: 2 - 5 years
Other Skills
Office and Administration » Problem Solving
Experience: 2 - 5 years
Assist in identifying and resolving insurance-related concerns such as denied claims, coverage confusion, or prescription authorization requirements.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Worked as a QA support, ensuring compliance, accuracy, and adherence to company standards. Experienced in reviewing interactions, identifying errors, and providing feedback to improve overall service quality and performance.
Professional Services » Medical Services » Patient Care
Experience: 2 - 5 years
Manage patient appointments by coordinat ing with doctors, clinics, and patients to ensure smooth scheduling and reduce no-shows.
Professional Services » Medical Services » Medical Virtual Assistant
Experience: 1 - 2 years
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naic, Cavite
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 455
- Influence: 30%
- Steadiness: 15%
- Compliance: 9%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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