Healthcare Support Specialist | Transitioning to Medical VA | Claims, Insurance

Overview

Looking for full-time work (8 hours/day)

at $5.67/hour ($1,090.91/month)

High school diploma

Last Active

June 1st, 2026 (27 days ago)

Member Since

November 24th, 2020

Profile Description

I support healthcare providers and billing teams with claims follow-ups, insurance verification, and revenue cycle tasks to reduce denials and improve reimbursement.

With over 4 years of experience in U.S. healthcare accounts through R1 RCM and Optum, I handle end-to-end claims support including review, denial resolution, eligibility verification, and account follow-ups. I work directly with insurance companies and patients to resolve unpaid or underpaid claims while ensuring accurate and compliant documentation.

Here’s how I can support your team:
• Claims status follow-up and AR resolution
• Denial analysis and resubmission support
• Insurance eligibility and benefits verification
• Medical billing and patient account support
• Provider and payer coordination

I consistently maintain high performance standards in my role:
• 90%+ quality and accuracy scores in claims handling and documentation
• 90%+ customer satisfaction through clear communication and issue resolution
• 100% compliance with healthcare documentation and privacy requirements

In my current role, I manage complex claims and escalations while supporting new hires as an Advocate Coach. This has strengthened my ability to handle high-volume workloads, maintain accuracy, and communicate effectively with both patients and providers.

Tools I use:
• EPIC (EMR/CRM)
• Google Workspace and Microsoft Excel
• Payer portals and call handling systems

I am available for full-time or part-time work starting at 10 AM EST onwards and can align with U.S. time zones.

I am looking for a long-term role where I can provide consistent, reliable support. I focus on accuracy, accountability, and getting claims resolved efficiently.